United Kingdom
+44 (0) 1628 660600
hello@creative-computing.co.uk
hello@creative-computing.co.uk
Unlimited Support Tickets
We want you to get the help you need which is why you’ll find no restrictive ticketing system here. If you’re facing a problem, we want to help you quickly and effectively.
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First Time Fix Approach
We don’t want you to face the same issues over and over again. That’s why we ensure that we take the time to understand the root cause of the problem and fix it first time around.
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Direct Access To Our In-House Support Team
They have over 125 years combined experience and have a sole purpose of delivering high quality, compassionate support. So, whether you contact them via the phone or email you’re guaranteed to speak to an expert who are more than happy to assist you in any way they can.
Dedicated Account Manager
Our customers typically stay with Creative for many years which means we want to make sure that your system develops as you grow. Your account manager will provide advice and guide you to create a comprehensive roadmap to support you and your business’s needs.
Open Communication
We hold in-person customer days, exclusive webinars, and one-to-one meetings to make sure you’re always in the know. Every month we send out newsletters to all of our customers too, with information that helps them stay on top of Microsoft, Business Central, and Creative.
Evergreen Service
Microsoft update Dynamics 365 Business Central twice a year which means your system is constantly improving and evolving. We continuously provide you with information to ensure you’re always aware of the latest technology and how it can benefit your organisation. Plus, we make sure you upgrade when it’s convenient for you.
Thinking Of Switching Support Partner?
Unfortunately, there are Dynamics customers that feel increasingly frustrated by their support partner. Perhaps it’s slow response times, maybe it’s recurring issues, or a lack of advice? Either way, it’s time for action. Our team provide a plan of action service to review your current system, how its performing, how it’s meeting your goals, and suggest actions to get you where you want to be. So, no matter what stage you’re at, we’ll make sure you have a solid platform and a reliable partner that supports your growth for many years to come. That’s the Creative promise!
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